VIJAYA LAXMI, P.; QREWI, H. A.; GEORGE, . A. A. Analysis of Batch Arrival General Service Queue with Balking, Feedback and Second Optional Service. Contemporary Mathematics, [S. l.], v. 4, n. 4, p. 1109–1124, 2023. DOI: 10.37256/cm.4420232688. Disponível em: https://ojs.wiserpub.com/index.php/CM/article/view/2688. Acesso em: 3 jul. 2024.