How Do Police Officers Perceive the Challenges Posed by Covid-19: A Qualitative Case Study from Jammu Region in India

Abstract

Police is an agency characterized by multi-functionality, to handle civic problems and to fight crime like robbery, murder, etc. As they are among the first ones to respond to an emergency, they have been classified as public safety personnel (PSP) such as medical officials and firefighters. The police personnel struggle hard to handle issues related to law enforcement functions, which consumes the bulk of their time. This paper discusses the main challenges faced by J & K Police officials (In incharge Police posts, Station House Officers and newly recruited Sub-Inspectors) posted in the Jammu region, during COVID-19. Such a study was needed due to the unanticipated situation created by COVID-19 and the unprecedented scale to which it affected people in general and front-line workers in particular. A qualitative approach has been used to present findings. Results show that during COVID-19, J & K police personnel have pursued their day-to-day activities quite zealously. Even if they do not have a day off and cannot celebrate festivals like other people, they are contented with whatever they have been able to do for society at large. Their families are supportive and do understand the toughness of their job, though at times, their preoccupation with a 24 × 7 job puts their personal relations at stake. They have efficient coping strategies. Despite experiencing physical and mental fatigue, they consider serving the nation as their prime duty. Health issues are common, but ignored by them. However, handling the public and keeping them indoors has been the biggest challenge faced by them. Many of them have reported the arrogance of the public, including the educated people, when asked for maintaining social distance and the reasons for coming out. This experience, coupled with extra efforts to be made by them in a crisis situation disheartens them.